Termos de Serviço
Last updated: April 30, 2026
1. Acceptance of Terms
By creating an account, downloading, or otherwise accessing or using the MotoVault mobile application, the motovault.app website, or any related services (the 'Service'), you ('you' or 'User') enter into a legally binding agreement with MotoVault, established in the Slovak Republic ('MotoVault', 'we', 'us'). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization and 'you' refers to that organization. If you do not agree to these Terms of Service ('Terms') or to our Privacy Policy, do not use the Service.
2. Eligibility and Age Requirement
You must be at least the age of digital consent in your country (16 in the European Union, 13 in the United States and the United Kingdom, or the local minimum where you reside) to create an account on your own. Users below the age of majority in their country (typically 18) must have parental or legal guardian consent. To purchase a subscription, you must be at least 18 years old or have a parent or legal guardian make the purchase on your behalf. The Service is not intended for children under 13. We may suspend or terminate accounts that do not meet these requirements.
3. Description of Service
MotoVault is an AI-powered platform for motorcycle enthusiasts. The Service includes a digital garage for managing your bikes and maintenance, AI-assisted photo diagnostics, structured learning content, ride logging with a heads-up display (HUD), trip planning with multi-day routes and GPX export, route exploration, and community features. MotoVault Pro is an optional paid subscription that unlocks additional features. We may add, modify, or remove features at any time and may discontinue parts of the Service with reasonable notice where required by law.
4. User Accounts
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information at registration and to keep that information up to date. You must notify us immediately at [email protected] if you suspect unauthorized access to your account or any other security breach. We may refuse, suspend, or terminate any account that we reasonably believe to be inaccurate, fraudulent, duplicative, or in violation of these Terms.
5. Subscriptions, Auto-Renewal, and Refunds
MotoVault Pro is offered through Apple App Store and Google Play in-app purchases. Pricing, billing cycle, and benefits are displayed in-app before you confirm a purchase. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before renewal. Cancellation must be done through your App Store or Google Play subscription settings — not from inside the MotoVault app. Refunds are governed by the policies of Apple and Google; we have no direct control over refunds for in-app purchases. Promotional pricing, free trials, and family-sharing rules apply only as described in the relevant App Store offering. We may change prices for new billing periods on at least 30 days' written notice; if you do not accept the change, you can cancel before the next renewal.
6. EU Consumer Rights and Right of Withdrawal
If you are a consumer based in the European Union, the EEA, the United Kingdom, or Switzerland, you have a statutory right to withdraw from a distance contract for digital services within 14 days of purchase, without giving any reason. By starting to use MotoVault Pro before the 14-day period expires, you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the digital service has been fully supplied with your prior express consent (Article 16(m) of Directive 2011/83/EU). Where the right of withdrawal still applies, you can exercise it by emailing [email protected] with your order details. EU consumer law also gives you certain non-waivable rights regarding conformity, faulty digital content, and unfair contract terms (including under Directive (EU) 2019/770 on digital content and digital services); nothing in these Terms limits those mandatory rights.
7. Apple App Store and Google Play Terms
If you obtained the MotoVault app from the Apple App Store, you acknowledge that these Terms are between you and MotoVault, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to furnish any maintenance or support services for the app. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever. Apple is not responsible for addressing any product liability, intellectual property, or third-party claims related to the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you. If you obtained the app from Google Play, you acknowledge that Google is not a party to these Terms and is not responsible for the app, and that the Google Play Terms of Service additionally govern your use of Google Play.
8. AI-Generated Content Disclaimer
MotoVault uses artificial intelligence (including Claude by Anthropic) to generate diagnostic suggestions, educational content, and recommendations. AI outputs are provided for informational and educational purposes only and DO NOT constitute professional mechanical, engineering, medical, legal, or safety advice. AI diagnostic results may be inaccurate, incomplete, or outdated and may include a confidence score that you should weigh accordingly. Always consult a qualified motorcycle mechanic or other appropriate professional before performing repairs, riding a motorcycle that may be unsafe, or making any decision with safety, legal, or financial consequences. By using AI features, you acknowledge and accept these limitations.
9. Riding Safety and Use of the App While Riding
MotoVault includes features intended to be used while riding (e.g., the ride logging HUD and turn-by-turn trip planning). YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN SAFETY AND COMPLIANCE WITH APPLICABLE TRAFFIC LAWS. Do not interact with the app, your phone, or any handlebar mount in a way that distracts you from operating the motorcycle safely. Configure routes, settings, and preferences before you start riding; pull over safely before making changes. Routes, road conditions, traffic data, weather, and points of interest provided by MotoVault or our map providers may be inaccurate, outdated, or unsuitable for motorcycles; always use your own judgment, observe road signs, and adjust to actual conditions. Always wear appropriate safety gear and ride within your skill level and the law. To the maximum extent permitted by applicable law, MotoVault is not liable for any accident, injury, property damage, traffic violation, or loss arising from your use of the Service while riding.
10. Intellectual Property
The Service, including all software, content, designs, trademarks, logos, learning materials, courses, quizzes, and graphics (other than User Content), is owned by MotoVault or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, personal, non-transferable, non-sublicensable, non-exclusive licence to use the Service for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of any part of the Service except to the extent such restriction is prohibited by applicable law.
11. User Content
'User Content' means any content you submit to the Service, including diagnostic images, garage photos, ride traces, routes, posts, comments, and profile information. You retain all rights in your User Content. You grant MotoVault a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, copy, transmit, display, and process User Content solely as needed to operate, secure, and improve the Service and to provide it to you and (for content you choose to share publicly or with the community) to other users. You represent and warrant that you own or have the rights to your User Content and that it does not infringe any third-party rights or violate applicable law. We may remove or restrict access to User Content that violates these Terms or applicable law (including under the EU Digital Services Act and applicable IP laws). Notices of alleged infringement may be sent to [email protected].
12. Prohibited Uses
You agree not to: (1) use the Service for any unlawful purpose or in violation of these Terms; (2) reverse engineer, decompile, or attempt to gain unauthorized access to the Service or related systems; (3) use the Service for commercial purposes without our prior written consent; (4) upload malware, scraper bots, or content that is illegal, infringing, defamatory, harassing, hateful, or that exploits, threatens, or endangers any person, including any sexual content involving minors; (5) impersonate any person or misrepresent your affiliation; (6) interfere with or disrupt the Service or servers; (7) circumvent any access controls or rate limits; (8) collect personal data of other users without their consent.
13. Termination
You may stop using the Service or delete your account at any time. We may suspend or terminate your access if (a) you materially breach these Terms; (b) you engage in fraudulent, abusive, or unlawful activity; (c) we are required to do so by law; or (d) for other legitimate operational reasons, in which case we will provide reasonable advance notice where practical. For paid subscriptions, where we terminate without your fault, we will refund any prepaid amounts for the unused portion of the current billing period to the extent required by applicable law. Upon termination, sections that by their nature should survive (intellectual property, disclaimers, limitations of liability, indemnification, governing law, dispute resolution) will continue in effect.
14. Disclaimers and Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, the Service is provided 'as is' and 'as available', without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We do not warrant that AI diagnostics, learning content, routes, or any other output are accurate or fit for your particular purpose. To the fullest extent permitted by law, MotoVault and its officers, directors, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or use, arising out of or related to the Service. Our total aggregate liability for any claim arising out of or related to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) EUR 50. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW (INCLUDING MANDATORY EU CONSUMER PROTECTIONS, LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LAWFULLY EXCLUDED).
15. Indemnification
If you are using the Service in a business or non-consumer capacity, you agree to indemnify, defend, and hold harmless MotoVault and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and reasonable expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your infringement of any third-party rights. This indemnification does not apply to consumers to the extent prohibited by applicable consumer protection law.
16. Governing Law
These Terms are governed by the laws of the Slovak Republic, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. NOTHING IN THIS SECTION DEPRIVES YOU, AS A CONSUMER, OF THE PROTECTION OF MANDATORY PROVISIONS OF THE LAW OF YOUR COUNTRY OF HABITUAL RESIDENCE under Article 6 of Regulation (EC) No 593/2008 (Rome I).
17. Dispute Resolution
Before starting any legal action, please contact us at [email protected] and try to resolve the dispute informally. If we cannot resolve it within 30 days, the dispute will be settled by the competent courts of the Slovak Republic. IF YOU ARE A CONSUMER RESIDING IN THE EUROPEAN UNION, you may also bring proceedings in the courts of your member state of residence and we may only sue you in the courts of your member state of residence, in line with Articles 17–19 of Regulation (EU) No 1215/2012 (Brussels I recast). EU consumers can also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
18. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by email and/or by displaying a notice in the app at least 14 days before the new Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not accept them, you can stop using the Service and cancel any subscription before the effective date.
19. Contact Us
Questions about these Terms? Email [email protected]. MotoVault is established in the Slovak Republic, European Union.