Help & Support
We're here to help you get the most out of MotoVault.
Contact Us
Have a question or need help? Our support team is ready to assist you.
- Email: support@motovault.app
- Response time: Within 24 hours on business days
Frequently Asked Questions
How do I add a motorcycle to my garage?
Go to the Garage tab, tap the + button, and search for your motorcycle by make, model, and year. Your bike's specs are loaded automatically from official databases.
How does AI diagnostics work?
Take a photo of any part of your motorcycle or describe your symptoms. Our AI analyzes the image and provides a diagnostic assessment with severity ratings and recommended actions.
Is MotoVault free?
Yes! MotoVault offers a free tier with basic learning content, one bike in your garage, and limited AI diagnostics. Upgrade to MotoVault Pro for unlimited access to all features.
How do I cancel my subscription?
MotoVault Pro subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to cancel or manage your plan.
Can I delete my account?
Yes. You can delete your account from Settings > Privacy & Data > Delete My Account within the app, or visit our Account Deletion page for more details.
What motorcycles are supported?
MotoVault supports all motorcycle makes and models using official NHTSA vehicle data, covering thousands of makes and models across all years.
Report a Bug
Found something that doesn't work right? Email us at support@motovault.app with a description of the issue, your device model, and app version. Screenshots are helpful!
Feature Requests
Have an idea for MotoVault? We'd love to hear it! Send your suggestions to support@motovault.app and our team will review them.