Account Deletion
Learn how to permanently delete your MotoVault account and data.
How to Delete Your Account
You can delete your MotoVault account directly from the app:
- Open MotoVault and go to your Profile tab.
- Navigate to Settings > Privacy & Data.
- Tap "Delete My Account".
- Confirm the deletion. This action is permanent and cannot be undone.
What Gets Deleted
When you delete your account, the following data is permanently removed:
- Your email address and profile information
- All motorcycles in your garage and their maintenance history
- Your learning progress, quiz scores, and earned badges
- AI diagnostic history and uploaded photos
- All preferences and settings
Data Retention After Deletion
Your data will be permanently deleted from our active systems within 30 days. Backup copies are removed within 90 days. Some data may be retained in anonymized, aggregated form for analytics, or as required by law.
Alternative: Email Request
If you cannot access the app, you can request account deletion by emailing [email protected] from the email address associated with your account. Include "Account Deletion Request" in the subject line. We will process your request within 30 days.
Questions?
For any questions about account deletion or data privacy, contact us at [email protected]